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Drive thru coffee shop
iced latte
southern charms
fudge milkshake

Frequently Asked Questions

Because we know y’all have questions—and we’ve got answers!

Are you drive-thru only?

Yep! We’re 100% drive-thru, baby. That means you can stay in your car, stay in your PJs, and still get your favorite drink with a smile.

What are your hours?

We’re open 7 days a week to keep you caffeinated and happy:
🕔 Mon–Fri: 5:00 AM – 5:00 PM
🕕 Saturday: 6:00 AM – 5:00 PM
🕖 Sunday: 7:00 AM – 5:00 PM

Do you serve food?

Yes! We have a menu just for food. You can view it here.

Do you have any sugar-free or dairy-free options?

We sure do! We offer sugar-free syrups and dairy-free milk alternatives like oat, almond, and coconut milk. Just let us know what you need—we’ve got you!

Can I order ahead?

Yes! We take pre-orders and mobile orders. You can pick up curb-side or in our drive-thru. Order ahead here.

Do you have a loyalty program?

We do! You’ll sign-up at our drive-thru with the baristas. For every $1 spent, earn 1 charm. Once you have earned 100 charms, you get $5 off. Special discounts for birthdays, holidays, etc.

How can I share feedback or get in touch?

We love hearing from y’all! Go to our Contact Page or message us on Facebook or Instagram. Got something sweet to say? Leave us a review—we might just feature it!

Do you hire part-time staff?

We’re always on the lookout for friendly faces! Check our social media or contact us directly to see if we’re hiring.

Making coffee drinks
iced latte with pistachio cold foam
pouring a coffee
southern charm window girls

Still got questions? Reach out here or swing by the drive-thru—we’re always happy to help!

7837 Hwy 25 E, Cross Plains, TN

COME SEE US!

MON - FRI: 5AM - 6PM
​​SATURDAY: 6AM - 6PM

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© 2025 by Southern Charm Coffee Co.

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